DOWNLOADS & REFUNDS
What You Should Know
The majority of our projects are made from reclaimed materials, however that is not always possible in all cases. Sometimes backing materials and hardware are new, but necessary pieces to ensure that the piece is stable and will be a part of your home for many many years. Some items are made from new materials since reclaimed materials may not be suitable or available for those applications. In those circumstance it will be disclosed in the listing.
You should also know that since wood is a natural material it is subject to warping, cracking, checking, splitting and twisting. Unless indicated in the listing or made custom, our items are for indoor display only and should be kept in a climate controlled environment to lessen the chance that the previously disclosed anomalies will occur.
Refunds are only accepted for structural defects or manmade errors, otherwise all sales are final.